IEB · Session 04 · Exam Preparation

Dynamic Capabilities &
Digital Agility

Understanding how firms achieve new forms of competitive advantage in rapidly changing digital environments.

Dynamic Capabilities Framework

Origin: Teece, Peteraf & Leih (2016); Session 4 slides

Teece et al. (2016) define Dynamic Capabilities as the firm's ability to integrate, build, and reconfigure internal and external competences to address rapidly changing environments. It's the capacity to remain competitive when "inflection points" emerge.

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Sensing

Identifying and assessing opportunities (and threats) in the environment. Scanning the horizon for shifts like AI.

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Seizing

Mobilizing resources to address the opportunity. Making the strategic "bet" and investing in the new path.

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Transforming

Continuous renewal and reconfiguration of assets. Changing organizational structures and culture (Teece et al., 2016).

Ordinary vs. Dynamic Capabilities

Origin: Teece, Peteraf & Leih (2016); Session 4 slides

Session 4 distinguishes ordinary capabilities from dynamic capabilities. Ordinary capabilities help the firm perform current activities efficiently. Dynamic capabilities help the firm adapt, innovate, and reconfigure resources when the environment changes.

Dimension Ordinary Capabilities Dynamic Capabilities
Purpose Technical efficiency in existing business functions. Strategic fit and evolutionary fitness over the long run.
Logic Operational, administrative, and governance routines. Sensing, seizing, shaping, transforming, and asset orchestration.
Imitability Often easier to benchmark and imitate. Harder to imitate because they depend on managerial judgment, history, culture, and resource orchestration.
Exam implication Explains how the firm performs today. Explains how the firm survives technological discontinuity.

Agility Is Not Always Good

Teece et al. warn against treating agility as a universal virtue. Agility is costly and can sacrifice efficiency. The managerial task is to calibrate how much agility is needed, based on whether the firm faces ordinary risk or deep uncertainty.

AI as an Organizing Capability

Origin: Stelmaszak, Joshi & Constantiou (forthcoming/2026); Session 4 slides

Stelmaszak et al. (2026) propose an ontological shift: AI is not just an "entity" or a "tool". It is an Organizing Capability that arises from the relations between human and algorithmic actors.

HUMAN ALGORITHM AI AS ORGANIZING CAPABILITY Connective · Codependent · Emergent
Fig. 1 — AI as a relational capability (based on Stelmaszak et al., 2026). Intelligence is not "planted" in the tech, but produced in the practice of human-algorithm interaction.

Properties of AI Capability (Stelmaszak et al., 2026)

  • Connective: AI links people, data, and processes across traditional silos.
  • Codependent: Neither humans nor algorithms can act effectively without the other in complex tasks.
  • Emergent: The resulting organizational intelligence is greater than the sum of its parts.

Managerial Implication

The wrong question is "How do we adopt AI?" The stronger question is "How do we design the relations that make AI work?" Managers must structure how domain experts, data, algorithms, workflows, accountability, and feedback interact.

Strategy in an Era of Abundant Expertise

Origin: Yerramilli-Rao et al. (2025); Session 4 slides

Generative AI changes the economics of expertise. Expertise remains a source of competitive advantage, but the cost of accessing some forms of expertise falls when AI copilots, chatbots, and assistants become widely available. This creates a strategic dilemma: firms must decide which expertise remains scarce and which expertise can be augmented or commoditized.

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Expertise as Advantage

Deep theoretical knowledge and practical know-how still matter, especially in regulated and complex domains.

A

Abundant Access

AI tools reduce the cost of accessing generalized knowledge, code, analysis, writing, and decision support.

J

Judgment Premium

As AI provides more answers, human value shifts toward framing problems, validating outputs, and deciding what matters.

Strategic Questions from the Slides

  • Which problems can customers now solve with AI themselves?
  • Which types of expertise must evolve for the firm to remain ahead of AI's capabilities?
  • Which assets can the firm build or augment to stay competitive as AI advances?
  • Where can AI create cost and time savings, and where should saved resources be redeployed?

Uncertainty vs. Risk

Origin: Teece, Peteraf & Leih (2016)

Teece et al. (2016) distinguish between Risk (known outcomes with probabilities) and Deep Uncertainty (unknown unknowns). Strong dynamic capabilities are essential for addressing the latter.

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Risk

Can be managed with traditional tools (insurance, hedges). Probabilities are calibrated (Teece et al., 2016).

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Deep Uncertainty

Ubiquitous in innovation economies. No clear probabilities. Requires agility and asset orchestration (Teece et al., 2016).

Environment Management Logic Strategic Tool
Risk Known outcomes with probabilities. Can often be hedged, insured, contracted, or modeled. Risk management, contracts, financial hedges, buffers, compliance.
Deep uncertainty Unknown unknowns. Future technologies, markets, and competitors cannot be assigned reliable probabilities. Dynamic capabilities, scenario thinking, experimentation, real options, asset orchestration.
Inflection point A shift that changes the basis of competition. Sensing early, seizing decisively, transforming without destroying useful assets.

Novo Nordisk — Dynamic Agility

Applying Session 04 concepts to the synopsis:

  • Sensing the AI Inflection: Novo's partnership with OpenAI is a clear example of Sensing the disruptive potential of LLMs in biotech.
  • Asset Orchestration: By integrating OpenAI's algorithms with their own bio-data, Novo is Seizing the opportunity and reconfiguring its R&D competence.
  • Agility vs. Efficiency: The 9,000 layoffs represent a painful Transformation — sacrificing traditional organizational efficiency (human-centric silos) to build the agility required for an AI-led future.

Likely Oral Exam Questions